Technical Consultant
High Tech
Information Technology – Business Intelligence
Full-time
Illinois – Chicago West – Oak Brook
The Compensation Benefits – Full
Commission Compensation – No
Bonus Eligible – Yes
Overtime Eligible – No
Relocation Assistance Available – No
Interview Travel Reimbursed – No
The Ideal Candidate 2+ to 5 years of experience
Management Experience Required – No
Minimum Education – Bachelor’s Degree
Willingness to Travel – Often
Bonus – up to 17% of base salary
LexisNexis InterAction is the leading provider of CRM solutions for professional services firms, such as Law Firms, Consulting Firms, and Investment Banks. We build solutions that help relationship-based organizations generate new business and enhance service to their clients. For more information, visit www.interaction.com.
POSITION: Technical Consultant
As a Technical Consultant, you’ll work with colleagues and clients to implement and deploy solutions based on our InterAction(r) Relationship Intelligence software platform. Relationship Intelligence is, in many ways, similar to CRM, but it is keenly focused on the needs of the Professional Services marketplace, where relationships are critical to sustaining and growing the business.
The Technical Consultant will work as part of a team to deliver the solution to the client. That team typically includes resources such as a project manager, business analyst, and technical lead (a more senior technical consultant). The role of the Technical Consultant is diverse, and includes activities such as:
-Base System Installation
-Configuration of the InterAction system
-Data Conversions and Data Cleansing
-Developing Custom Integrations (data-based, UI-level, and eventually web services)
-Developing and Testing Customizations
-System Testing
-Deployment Planning and Cutover Support
Consultants will work closely with project managers and Relationship Intelligence business process experts to deliver meaningful business solutions for our clients. Consultants on the team will also have the opportunity to provide feedback to our product management team to help with continuous improvement of our product.
Our customers include large, professional service firms such as law firms, investment banks, accounting and consulting firms, venture capitalists, and private equity groups.
Typical Responsibilities:
-Analyze legacy data and develop data mapping, conversion, and integration strategies.
-Develop database conversion routines using:
DTS Packages ** Double check with Duane what terminology we should use for SQL 2005*
SQL
SQL Scripting Techniques
-Configure the InterAction System using proprietary configuration tools
-Develop customizations using XML and JSP/ASP skills
-Develop reports using tools such as Crystal and MS Reporting Services
-Cleanse client data using custom SQL and advanced data cleansing tools.
Experience/Skills/Requirements (not all skills will apply to all roles):
-Bachelor’s Degree in Computer Science or equivalent experience preferred
-3+ years experience in IT Consulting or in the Professional Services department of a software company a plus
-Strong verbal and written communication skills a must
-2+ years RDBMS (SQL Server 7/2000/2005) strongly preferred
-Web development experience (JSP, XML, IIS) a plus
-Experience with any of the following systems/roles is a plus:
Elite Time and Billing
CMS / CMSOpen / Aderant
LegalEase / MarketEase / ContactEase
First Logic ACE and DataRight
Other Considerations:
-POSITION REQUIRES a willingness to travel 60% of the time on average. Occasional periods of 100% travel may be required. To date, this has not included any long-term (> 1 month) out of town assignments.
-MUST have an understanding of the consulting lifestyle. At times, client commitments will require extensive overtime. A 50-hour week should be the baseline expectation – higher at peaks.
Skills and Certifications
SQL and SQL scripting
Data Conversions
XML, JSP
Additional Details The ideal candidate has worked for these companies:
Software companies that provide implementation services to their clients
Consulting firms that offer implementation / integration services
This company is a great place to work because:
Very smart and talented people to work with
Great culture/work environment (casual dress in the office…even shorts/flip flops when not meeting with clients)
Growing Consulting Services team
Great employee programs (outings, events, service programs)
401(k) match and pension
Description of the Ideal Candidate – Smart with great communication skills
Client-facing (presents themselves well in front of others)
Quick Learner (shows ability to learn on their own when needed)
Intense (ability to work tirelessly because they may be required to work long hours at times)
Solid hands-on technical skills. All of our Consultants, at all levels, are hands on with our projects. There are no pure “Project Managers” here.
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